Your Feedback is important

At MLM Medical Labs , we adhere to the highest quality standards to provide you with optimal laboratory services and expert customer care.
However, occasional errors cannot be completely ruled out. If you have a request for a complaint resolution or feedback, we appreciate the opportunity to address it and continuously improve our services for you.
You can submit feedback, compliments, or complaints by phone, in writing, or through our staff directly to the laboratory.

As an accredited laboratory, we have standardized processes in place to ensure both prompt feedback and the thorough documentation of corrective and preventive actions (CAPA) for continuous process optimization, including the efficient handling of complaint inquiries.

Please note that inquiries received on weekends and public holidays may only be answered on the next business day.
In urgent cases, you can reach us on these days at the phone number listed below.