When you start a study with MLM, we'll assign a lead and a deputy study manager and give you their contact details. Between them, they'll address all your concerns during our normal business hours, Monday to Friday, 8 a.m. to 7 p.m. CET.
However, we also understand how urgent issues can arise outside of normal business hours. That's why we're here for you 365 days a year. Our labs work weekends and public holidays and there's always a possibility to get the answers you need.
Have an urgent question? Call us under +49 216 146 420
An operator will direct your call from 7 a.m. to 11 p.m. CET 365 days a year.
You can also email us at info(at)mlm-labs(dot)com
Your email will always reach the right person.